Terms & Conditions

Terms and Conditions

Effective Date: 08/01/2025
Company: Hello Projects Pro 
Website: helloprojectspro.com
Email: [email protected]
Phone: (888) 706-0080

How can we help you?

By accessing our website, submitting your information, or engaging with our services, you agree to these Terms and Conditions, including our marketing communications and data usage policies under the Telephone Consumer Protection Act (TCPA) and California law.

If you do not agree, you should not use this site or provide your contact information.

Hello Projects Pro provides construction, remodeling, and related services in compliance with the California State License Board (CSLB) regulations.

All work is governed by signed contracts as required under California Business & Professions Code §7159.

  • Estimates provided via the website or phone are for informational purposes only.
  • A project is only confirmed when a written, signed contract is in place.
  • Payment terms, schedules, and warranties are defined in the contract.

By providing your phone number, email, or other contact information, you may consent to receive communications from Hello Projects Pro, including:

  • Appointment confirmations and reminders
  • Project updates and service notifications
  • Marketing and promotional messages (only with your express written consent)

Your Rights Under TCPA:

  • Opt-In Consent (Required): We do not send automated or prerecorded marketing calls or texts without your express written consent.
  • Opt-Out Options: You may opt out of marketing at any time by:
    • Replying “STOP” to a text message
    • Clicking “unsubscribe” in any marketing email
    • Calling us at (888) 706-0080
    • Emailing us at [email protected]

We will honor all opt-out requests promptly and without penalty.

While we make every effort to ensure accuracy, we are not liable for damages related to website use, communication errors, or third-party services outside of our control.

All content on this site is owned by Hello Projects Pro and may not be copied, modified, or redistributed without written permission.

These Terms are governed by the laws of the State of California and applicable federal laws, including TCPA and CCPA.

Privacy Policy

Effective Date: 08/01/2025
Company: Hello Projects Pro 
Website: helloprojectspro.com
Email: [email protected]
Phone: (888) 706-0080

How can we help you?

We may collect the following information when you interact with us:

  • Name, email, phone number, address
  • Project details (type, budget, timeline)
  • Communication preferences (text, phone, email)
  • Website analytics (via cookies and tracking tools)

We use your information to:

  • Provide project estimates and manage contracts
  • Schedule and confirm appointments
  • Send service-related updates
  • Send marketing messages only if you have opted in
  • Improve our website and customer experience
  • You will be asked to provide express written consent before receiving promotional text messages, calls, or emails.
  • Consent is never required as a condition of purchasing services.
  • You may withdraw consent at any time using the opt-out methods listed above.

Sample Opt-In Disclosure (for website forms):

“By providing my phone number and clicking ‘Submit,’ I agree to receive calls and text messages from Hello Projects Pro at the number provided, including via automated technology, regarding home improvement offers and services. My consent is not a condition of purchase. I can reply STOP to opt out at any time. Message and data rates may apply.”

We do not sell or rent your data. Information may only be shared with:

  • Licensed subcontractors and service partners needed to complete projects
  • Financing institutions (only if you request financing options)
  • Technology providers (CRM, text, or email platforms) used to deliver services

As a California resident, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request deletion of your data (unless needed for legal or contractual reasons)
  • Opt-out of marketing communications at any time
  • Exercise these rights without discrimination or penalty

To exercise these rights, contact us at [email protected] or (888) 706-0080.

As a California resident, you have the right to:

  • Request a copy of the personal data we hold about you
  • Request deletion of your data (unless needed for legal or contractual reasons)
  • Opt-out of marketing communications at any time
  • Exercise these rights without discrimination or penalty

To exercise these rights, contact us at [email protected] or (888) 706-0080.

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings.

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.